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Corporate Firewall Configuration Requirements

To ensure your network can communicate with Askable correctly the included information should be used

Updated this week

Askable uses WebSocket and WebRTC connections through our provider LiveKit to transmit data and media content. All transmissions are encrypted using TLS and DTLS protocols.


To ensure proper connectivity, please configure your corporate firewall to allow
outbound traffic to the following addresses and ports:

Required Firewall Rules:

  • Host: *.livekit.cloud | Port: TCP 443 | Purpose: Secure WebSocket signaling
    connection

  • Host: *.turn.livekit.cloud | Port: TCP 443 | Purpose: TURN over TLS (fallback
    when UDP unavailable)

  • Host: *.host.livekit.cloud | Port: UDP 3478 | Purpose: TURN/UDP servers for
    connectivity establishment

  • Host: All hosts (optional) | Port: UDP 50000-60000 | Purpose: Direct UDP
    connections for WebRTC media

  • Host: All hosts (optional) | Port: TCP 7881 | Purpose: TCP connections for
    WebRTC media

Optimization Recommendations:

For optimal audio and video quality, we strongly recommend allowing access to the
UDP port ranges listed above. Additionally, please ensure UDP hole-punching is enabled (or disable symmetric NAT if applicable).

This configuration allows devices behind your firewall to establish direct connections to our media servers, resulting in improved performance and reduced latency.
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