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About Askable - Use of AI models and your privacy
About Askable - Use of AI models and your privacy
Updated over a month ago

Askable uses artificial intelligence (AI) to build features that elevate your experience with the Askable platform.

Which AI models/providers does Askable use?

Askable doesn’t build or train its own AI models.

You can view a complete list of AI sub-processors in our Trust Center.

How's participant data used?

The AI models that we use don’t use Askable customers' data submitted via the API (such as transcripts, or other types of data) to train their models or improve their services.

Data retention

Any data sent through AI model APIs is retained for a maximum of 30 days and then permanently deleted.

What security measures are in place to protect my data?

To learn more about our commitment to data security, you can review our Trust Center.

Can I disable AI features for my team?

The usage of AI features in Askable is optional. Disabling these features means that your team will no longer be able to use the Askable AI features.

To disable the AI features, please reach out to your Account Manager or via the chat. You can always contact your Account Manager later if you need to reinstate your team's access to Askable AI features.

In your message, please specify the feature you want to opt out of:

A) AI Moderated discovery interviews (Beta)

B) Ask AI

C) AI Synthesis (Beta)

D) All AI features

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