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Can I specify what Device is to be used for a Study?
Can I specify what Device is to be used for a Study?

Depending on the requirement, you may want only mobile or desktop. Here are some important things to know.

Updated over a week ago

πŸ“² Online Task & Surveys

Yes! You can choose between Any Device, Desktop Only or Mobile Only.


This is then enforced on the Askable system to ensure that it is completed on the appropriate device.


For example, if Desktop Only is chosen, even if the participants opens the Study on Mobile, the task link is emailed to them instead of a text message. We then detect what device they are using.

🀳🏽 Can I specify Hardware Requirements?

Yes! You can also then specify if a camera and/or microphone will be required.
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This is displayed to participants and they must agree to this as part of their application process.

We highly recommend including a Screener to especially remind & enforce them to turn on their Cameras & Microphone to speak out lout as an added layer of coverage.



πŸ“Ή Remote Video Calls

Absolutely!
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You can choose from either Mobile, Desktop, or Both. It is important to note that, if you have selected a third party software that is not listed in the third party software section, then we strongly suggest you make sure it can be used with mobile to avoid any issues during sessions.

We highly recommend including a Screener Question to especially remind participants to join on the required device as an added layer of coverage.

You can also remind them via Messages prior to their session.


πŸ“Ή Does Askable Sessions work on Mobile?

Not yet, but most Third Party Tools like Zoom, Teams, Meet are Mobile compatible.

Askable Sessions is also not available for Focus Groups at the moment.



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