Skip to main content

Can I specify what Device is to be used for a Study?

Depending on the requirement, you may want only mobile or desktop. Here are some important things to know.

Updated over 2 weeks ago

πŸ“² Online Task & Surveys

You can choose between Any Device, Desktop Only or Mobile Only. This includes devices such as tablets (e.g., iPads), in addition to desktops, laptops, and smartphones, depending on the study's requirements.


This is then enforced on the Askable system to ensure that it is completed on the appropriate device.


For example, if Desktop Only is chosen, even if the participants opens the Study on Mobile, the task link is emailed to them instead of a text message. We then detect what device they are using.

🀳🏽 Can I specify Hardware Requirements?

Yes! You can also then specify if a camera and/or microphone will be required.
​
This is displayed to participants and they must agree to this as part of their application process.

We highly recommend including a Screener to especially remind & enforce them to turn on their Cameras & Microphone to speak out lout as an added layer of coverage.



πŸ“Ή Remote Video Calls

You can choose from either Mobile, Desktop, or Both. It is important to note that, if you have selected a third party software that is not listed in the third party software section, then we strongly suggest you make sure it can be used with mobile to avoid any issues during sessions. If participating from an iPad, ensure the specific session permits it and perform a tech check to verify compatibility.

We highly recommend including a Screener Question to especially remind participants to join on the required device as an added layer of coverage. You can also remind them via Messages prior to their session

Always advise participants to perform a 'tech check' if they plan to use a unique device such as an iPad to ensure compatibility.


πŸ“Ή Does Askable Sessions work on Mobile?

Yes! You can join a mobile session from the Askable app available on the Play Store and App Store. Just search "Askable"!



Did this answer your question?