So how does it work?
When wanting to use any other video call tool for a Remote booking on Askable, the first thing to do is to select the tool. Currently, no 3rd party tools have a direct integration with Askable, but by selecting which one, this informs the participants ahead of time.
What do I need to do to ensure participants can connect to the call?
The best method is to go ahead and set up either a single, re-usable meeting link and then this in a batch message to all confirmed participants.
OR
Set up individual meeting links for each person and then send them individually, using the messaging tool in Askable.
You can of course add each person to their own calendar invite, with the link there. However we find that this is more common in corporate environments and not so much when dealing with a user in research. But you can of course do this as well. You will find their email address in the top right of the messages tab.
Will the user be sent links automatically?
No, only if you use Askable Sessions will participants be sent links automatically. If using a 3rd party tool, then follow the instructions above 👆
Are participants familiar with all the different tools?
It depends. Common tools such as Google Meet and Zoom, general public are fairly familiar with. However for more corporate tools like Microsoft Team, Lookback or Webex, we find the general public have less experience with them.