All Collections
Moderating
Sessions
The basics · Askable Sessions
The basics · Askable Sessions

An introduction to Askable sessions and how it supports your projects

Updated over a week ago

So what's the go? Why should I use Askable Sessions?

With heaps of video conferencing tools available, it can be easy to think that this is just another one. But not quite. We wanted to address the key concerns and poor experiences that can happen in the research environment when conducting remote sessions. So here's a quick list of why Askable Sessions is so cool 😎

  • Askable Sessions is ready to go when you are, no download required. Our tech check also ensures that participants have the right setup for Askable Sessions in advance of your booking!

  • It auto-generates and texts/emails out all meeting links

  • It's built into the Askable platform

  • Your entire message history is there and available at anytime during a session, which means you can also message during a session too

  • Allows for multiple researchers to be present

  • Multiple observers (or notetakers) can also join without needing an Askable account

  • Built-in tech check for participants, minimising the chance of issues during the session (we can't account for everything but we try our best)

  • Allows for video, audio and screen sharing for both the participant and researcher

  • All calls are recorded and held in the cloud, within your Askable account and accessible after the session

I was using Askable Live; is this different?

Yes! We have taken your feedback and made some improvements, now available in Askable Sessions:

  1. Ensure a smooth start with our new lobby experience, which holds participants in a virtual waiting room until you are ready to start the session.

  2. Not every session is the same, which means the video layout shouldn’t be either! Auto-layout is optimised for conducting moderated research, however you have the ability to adjust this with one click to suit your needs.

  3. Blurred background gives you and participants that extra level of privacy, no matter where you are running your sessions from.

  4. Reminders that sessions are recorded. We don’t hide consent away in our T&Cs, we share clear reminders that sessions are recorded with you and your participants, every time.

Learn how to set up and use Askable Sessions here.


Did this answer your question?