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How to setup AI moderated interviews in multiple languages

When covering multiple regions with an AI moderated interview, it can be beneficial to setup multiple languages!

Updated over a month ago

Part 1: Setting up multilingual AI moderated interviews

Study setup

  • Create a new study

  • Select 'AI moderated' as the study type

  • Navigate to 'Audience > Demographic filters' and enable the 'Languages' filter

  • Select your required languages and acceptable fluency levels for each language

    • These settings determine which languages the AI moderator can use during interviews

  • If targeting specific regions, apply a participant location filter

Recruitment process

The system matches participants to your study based on language proficiency and location requirements:

  • Participants indicate languages they speak and fluency levels in their profiles

  • Example:

    • Tom lives in France and speaks French (Native), English (Fluent) and German (Intermediate)

    • Your study requires participants in France who speak English (Fluent/Native) or French (Fluent/Native)

    • Tom qualifies for your study as he meets both location and language requirements

    • During application, Tom selects his preferred interview language (French)

    • Tom appears in your participant selection table with 'French (Native)' in the 'Language' column

    • When invited, Tom's interview will be conducted in French by the AI moderator

Part 2: Interview translations

All interviews conducted in languages other than English are automatically translated to English, providing versatile access to participant insights.

Playback and transcript features

  • Example:

    • When Tom completes his interview in French

    • His transcript is available in both French and English

    • Video captions can be displayed in either language

Highlights

  • All highlights created from non-English interviews include captions in:

    • English (for universal accessibility)

    • The original interview language

    • This ensures insights are accessible regardless of the viewer's language proficiency

Supported languages

  • English

  • Portuguese

  • French

  • German

  • Dutch

  • Italian

  • Japanese

  • Korean

  • Turkish

  • Danish

  • Hindi

  • Arabic

  • Chinese (Hong Kong)

  • Chinese (Simplified)

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