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Getting Support & Sharing Feedback
Getting Support & Sharing Feedback
Updated over a week ago

Contact Support

Askable prides itself with our excellent Customer Support. While we're not perfect, we strive to provide clients with the best support so you can success in your research!

The Help Centre is your go-to spot for quick answers & resources. If you are still needing further support, navigate to the Get Help button and select Contact Support

Our Customer Success team will aim to get back to your inquiry in a few hours if not within minutes!

To help speed things along, make sure you're providing the team with all the details that they need to get full context. Please include your Inquiry, Study Title, Participant Names if applicable, any screenshots or screen recordings will be appreciated.

The Live Chat is a third party tool integrated in the Askable App. Askable is not responsible for any usability issues or feedback about the Live Chat you may have.

Share Product Feedback

This on the other hand is where we welcome any feedback about the Askable Product!

We highly encourage Clients to pass on any feedback, pain points, suggestions etc directly to our Product Team via the Give feedback button:


From there, you'll get to share your feedback in detail (thank you legend)

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