Digital literacy screeners may help you recruit across the tech-confidence spectrum. Often it is beneficial to capture both ends: confident users and people who find technology hard, so you're not building products only for the tech savvy.
Because screeners score applicants on the answers you set to Must select or Knockout, decide which end of the spectrum you need and set the answers for the other end to Knockout. If you want both groups, leave the answers as May select and use segments to split them after they apply.
Example questions
To what degree do you agree with this statement: "People consider me good with technology" Strongly agree · Agree · Disagree · Strongly disagree
To what degree do you agree with this statement: "People often come to me for advice about technology" Strongly agree · Agree · Disagree · Strongly disagree
How tech savvy are you? I'm a novice: I rely on others to support me · I know the basics: I rely on tech-savvy people or experts for anything beyond that · I'm a learner and tinkerer: I work things out and double-check with experts or the internet · I understand tech quite well: I know what I need and I'm confident doing things like shopping online · I'm a techie: I know exactly what I need and never seek advice
Do you regularly update your digital devices and software to ensure security and performance? Yes, always · Yes, sometimes · No, rarely · No, never
Which software applications are you proficient in using? (select all that apply) Microsoft Office (Word, Excel, PowerPoint) · Adobe Creative Suite (Photoshop, Illustrator) · Google Workspace (Docs, Sheets, Slides) · Social media platforms (Facebook, Instagram, X) · Email clients (Gmail, Outlook) · Video conferencing tools (Zoom, Microsoft Teams) · Coding languages (Python, JavaScript, HTML) · None of the above