When it comes to research, you'll often want to test with BOTH participants who are Tech Savvy and those who may be tech illiterate. This way, you know you're gathering the most important insights to build the best products & services!
Examples to gauge a participant's Digital Literacy
What degree do you agree with this statement: People consider me good with technology
Strongly Agree
Agree
Disagree
Strongly Disagree
What degree do you agree with this statement: People often come to me for advice with technology
Strongly Agree
Agree
Disagree
Strongly Disagree
How technology savvy are you?
Im a novice - I rely on my others to support me
I know the basics - I reply on my tech staffs / experts
Learner & tinker - I'm learning tech and confirm my decisions with experts or the internet
I understand tech quite well- I know what I need & I'm confident with online shopping
I'm a techie - I know what I need and never seek advice
Do you regularly update your digital devices and software to ensure security and performance?
Yes, always
Yes, sometimes
No, rarely
No, never
Which software applications are you proficient in using? (Select all that apply)
Microsoft Office (Word, Excel, PowerPoint, etc.)
Adobe Creative Suite (Photoshop, Illustrator, etc.)
Google Suite (Google Docs, Sheets, Slides, etc.)
Social media platforms (Facebook, Twitter, Instagram, etc.)
Email clients (Gmail, Outlook, etc.)
Video conferencing tools (Zoom, Microsoft Teams, etc.)
Coding languages (Python, JavaScript, HTML, etc.)
None of the above