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Waitlisting Participants
Updated over 6 months ago

You've chosen a list of participants or have invited a few already, and you're wanting to go beyond to waitlist some participants

How Waitlisting Works

A participant is or can be waitlisted via:

  • Another Participant accepting an invite to the same session time they were invited to // You've invited more than one participant to the same session

  • The Study quota is full and they accepted after the quota count was met // You've invited more participants beyond your quota

After you have all CONFIRMED participants in your set quota, you will no longer be able to waitlist participants.


Will Waitlisted participants be invited automatically?

Waitlisted participants are NOT automatically invited again if someone cancels or if a spot opens up.

You will have the authority & freedom to re-invite them & lock them in again based on your availabilities or preferences

Automatic invitation for Waitlisted participants may be a future feature πŸ‘€

So what's the purpose of Waitlisting you ask? - Well, it's simply a visual representation for you to see which participants are an obvious back up option, and are likely to be available anyways during that session time.


How do I get guaranteed backup participants?

Having guaranteed participants who will set aside time to be a stand-by or backup participant is a luxury 🎩
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This means they are making themselves available in the case of a unpredicted no-show or last minute cancellation.

Depending on your research budget & importance, some clients will go ahead & purchase extra quota spots in order to have the insurance and assurance of stand-by participants.
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​For example: Your intended research quota is 10 participant interviews. You purchase 12 quota spots and book in 2 stand-by participants. You inform these 2 participants that the session may not go ahead if they are not needed but they will be CONFIRMED just to be ready.

Please note that with this method - you must mark your Stand-by participants' statuses as COMPLETED so they are paid for being available

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