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Participant Etiquette Guide

Being a great participant when joining and completing opportunities will strengthen your account. Follow these tips:

Updated over a week ago

At Askable, our aim is to ensure both our researchers and participants are on the same page! This guide is here to help you shine as a star participant. Great feedback opens doors to more opportunities, so we highly recommend following these tips:


๐Ÿ“น Video Call

  • Be prepared
    Log into your Askable account and join the call with enough time before your session starts.

  • Choose your location well
    Make sure you are in a quite space, with no distractions or background noise

  • Be open and engaged with the Researcher
    Video call opportunities require actively listening to any questions or instructions. Remember, your feedback is shaping the future - every session is important/

  • Enjoy yourself!
    There are no right or wrong answers! So be honest during the session. Researchers are looking to improve their products, and that requires listening to your honest thoughts and opinions.

  • Ensure you have a strong internet connection.
    You can complete a tech check here

๐Ÿง‘โ€๐Ÿ’ป Survey's & Tasks

  • Take the right amount of time to complete a study
    Only take part in a study you know you will have enough time to complete thoroughly.

  • Answer all questions in a study
    Treat every question as crucial (unless labeled as optional), and provide your best responses.

  • Talk out loud when prompted
    Certain tasks may require you to vocalise your thoughts about what's on the screen. It's important to speak clearly and elaborate on your thoughts.

๐ŸงIn Person

  • Arrive Early
    Make sure you arrive to your session 5-10 mins early. This will ensure that everything can start on time. Donโ€™t forget that sometimes you need to sign in to reception, so factor in a bit of extra time to get there.

  • Dress smart casual
    This should be clothing you feel comfortable in, but is also acceptable for a professional work environment.

๐Ÿ’ก If you need to cancel your session, please do so in your Askable account. Please try your best to cancel with 24 hours notice or more so the researcher is able to find a replacement.

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