Askable

How to start screen sharing in Askable Sessions, and some common things to look out for!

Screen sharing in Askable Sessions

Help & Support

Understanding why you didn't pass the pre-study check and how to set yourself up for success for next time

My pre-study check didn't pass

You've been invited to take part in a research study. Here's how to get started

Participating in a study

See all your completed studies in one place, what each payment status means, and when to expect to be paid.

Tracking your study payments

Learn why Askable verifies your identity and what to expect — including the verification options available to you and how your information is handled.

Identity Verification

Your go-to guide to become the Perfect Participant

Participant Support 

Find out how to join Askable and start earning!

How do I join Askable?

Inclusivity and Age Requirements at Askable

Can anyone join Askable?

Welcome to Askable! Whether this is your first time participating or you’re a seasoned pro, here’s a quick guide on what to expect

How Askable Works (Participants)

Increase your chances of being invited to research opportunities

How to Boost your Profile 💪

Being a great research participant isn’t rocket science, but a few simple steps can make a big difference.

Participant Etiquette Guide

What do I get for referring someone?

How do I delete my Askable account?

VPN Connections are not allowed on the Askable platform

Use of VPN Connections on Askable

Troubleshooting: Account Log In Location Error Page

To get paid you need to add your details to your account! Here's how.

How to get paid on Askable

Learn how to update your profile, and add information to boost your profile

My Participant Account

How to join sessions on the Askable participant app

Joining sessions on the Askable Mobile App

Askable Mobile App FAQ

Askable Mobile App

How our research opportunities work & how to get selected

How to apply for paid opportunities

Why am I asked so many questions?

Participation Confirmation and Waitlist Information at Askable

I am on the waitlist, what does this mean?

How do I Cancel my session?

Askable's Honesty Policy

This article will help you understand more about our different types of research opportunities Askable has to offer.

Types of Research Opportunities I can take part in as a Participant

Not receiving any invites to participate? There's a couple things to look out for!

Why am I Ineligible for Opportunities?

How can I locate my meeting link and contact the researcher for my Askable session?

Everything you need to know on applying & participating in Opportunities 

Opportunities

You have been paid a different amount from what is shown in the study description

I was paid a different incentive amount

Make sure your payment info is up to date to receive your incentive

How do I update my Payment Information?

How to locate your earnings history for the end of your financial year

[Tax] Where can I find my earnings history for tax purposes?

How do I verify my PayPal account?

We want to make sure you get paid for your time

Where can I find my payment?

How can I confirm my study completion and track reward processing in my Askable account?

Find & keep track of your past Askable Earnings

Payments

I have not received my link for my session

A self-serve guide to regaining access to your Askable account — number already in use, forgotten email, deleted account, verification codes, and login drops.

Recover access: "phone number already in use" & forgotten email

How AI moderated interviews work, device and browser requirements, and how to fix common errors before, during, and after the interview.

AI Moderated Interviews – how they work & troubleshooting

What to do when your reward shows as Rewarded but hasn't arrived — including PayPal delays, missing e-gift card emails, and switching reward method or region.

Reward sent but not received / e-gift card not arrived

Why instant studies can show as full right after you're accepted, what being waitlisted means, and how to improve your chances next time.

Accepted but it says the study is full / why am I waitlisted?

Step-by-step fixes for camera and microphone permission issues so you can pass the device and face check before a video session or AI interview.

Camera & microphone not working / failing the device check

Can't join your session? We're here to help!

Askable Sessions Troubleshooting (Participants)

I’m trying to Log In but it says my number is already in use

Troubleshooting Steps for Unresponsive Tasks on Askable

The Task/Survey won't load

Resolving Location Identification Issues on Askable

I can't type my location in when signing up

Facing technical issues? This is your place to go

Troubleshooting

Askable's Privacy Policy

Why am I asked to sign an Agreement?

Information Collection and Privacy at Askable

What kind of Information do you collect?

Understand how your information is being handled securely on Askable

Data & Privacy

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.