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I can't type my location in when signing up
I can't type my location in when signing up

Resolving Location Identification Issues on Askable

Updated over a week ago

When creating your account Askable, our system automatically identifies your location based on your IP Address to ensure that you receive relevant opportunities πŸ“

If you find that your location isn't being recognised correctly during the sign-up process, here are some steps you can take to address this issue:

  1. Disable VPNs: Virtual Private Networks (VPNs) can sometimes interfere with the accurate detection of your location. We recommend disabling any VPN services you may be using before attempting enter your location.

  2. Contact Support: If you continue to experience issues with location identification after following the above step, you may head to our website and reach out via the Live Chat on the bottom right corner.
    Please provide your Name, Email, Phone Number, and Location to help the team identify you. Please also describe your issue in detail to receive better support 😊


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