Why am I seeing a location error when logging in?
If you see this page when logging in to your Askable participant account, it usually means you're trying to access Askable from a country we don't currently support.
If that's the case, we'd genuinely recommend exploring other paid market research or user-testing platforms — and thank you for your interest! 😊
"But I'm in a supported country — why am I blocked?"
The most common fixable cause is a VPN changing your apparent location. Try this:
Turn off any VPN or proxy. Check for one you didn't realise was on — see Use of VPN Connections on Askable.
Apple users: turn off iCloud Private Relay, which can act like a VPN.
Change networks — switch between Wi-Fi and mobile data; some networks get flagged as high-risk.
Try a different device or browser to rule out a local VPN/ad-blocker.
Still blocked after turning off your VPN?
If you're certain you're in a supported country and have no VPN on, contact Help & support with your name, email, phone number, and location, and we'll take a look.