When you sign up, we collect certain information to match you with relevant opportunities and to connect feedback with demographics for research. 🎉
What we collect
Required to create an account:
Name
Email address
Phone number
Date of birth
General location / suburb
Optional (but they boost your matches):
Professional information (e.g. job title or industry)
Family status (e.g. married, retired)
Education level (e.g. high school, university degree)
Further details may be asked in individual application questions
See How to Boost your Profile for why the optional fields matter.
Why we collect it
We connect your feedback with demographic data so researchers can analyse patterns across groups and make informed decisions. For example, why a family might prefer to live near a school while a young person might choose the city — or how an elderly person consumes digital information differently to a 21-year-old.
Session recordings
For video sessions and AI interviews, your camera, microphone, and (where relevant) screen may be recorded — that's why you're asked for those permissions and sometimes to sign a consent/agreement. See Why am I asked to sign an Agreement?
How it's protected
We take the security of your data seriously. Information — especially sensitive data — is encrypted using highly secure methods, in line with our Privacy Policy. 🔒
Questions about your data? Contact Help & support.