Skip to main content
How do I Cancel my session?
Updated over 9 months ago

Sometimes you may need to cancel a session due to unforeseen circumstances or emergencies.

You can cancel by clicking the Cancel my attendance button found under the session in your Askable account > Upcoming Sessions > Click into respective session > Cancel my attendance.

❗️Please be considerate when cancelling your attendance. Your cancellation can affect the research project.

Seek to reschedule your session instead of cancelling. You can do this by sending the Research a Message in Messages

You will not suffer any penalties as long as you cancel with at least 24 hours notice

Thank you for your co-operation! 😃

Did this answer your question?