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Your Client Profile

To manage your profile, click your team name in the top left corner, select Settings, then Profile.

From here you can update your first and last name, phone number, city location and language.

What each field is for

Name (required). Verifies your account and helps our team identify you. Participants only ever see your first name, in messages and sessions.

Email (set at signup). Where your login codes and platform notifications go. You can’t change your email yourself; if you need it updated (for example after a company rebrand), contact us via live chat and we’ll do it for you.

Phone number (optional, recommended). Lets our team reach you urgently, for example about a missed session. Our main channel is live chat, so no spam calls.

Location (required). Sets your timezone, which keeps your session scheduling accurate and stops notifications arriving at midnight.

Language. Sets your preferred language for the app.

Will participants see my details?

No. Participants can’t see your last name, phone number or email. They only see your first name in messages and sessions.

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