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Can I customise my Task or Session duration?
Can I customise my Task or Session duration?
Updated over a week ago

Depending on your selected Research Type, you will get the below duration options:


Video Calls & In Person Studies


Online Tasks & Surveys



What if I want to set a Shorter or Longer duration?

Any duration that is not an option in the Askable Platform, please Contact Support via the Live Chat to discuss.
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We do not recommend going lower or longer as this impacts a number of factors. This includes:

Participant being disengaged after a long period of time in a session/task

Participants being rushed to finish a session/complete a task - causing lower quality
​Participants deterred from an extremely long session e.g. 4-5 hours

Billing dramas - you will need to spend more credits for a longer session

Incentive changes - Changes mid study will cause confusion for participants already expecting a certain incentive amount. E.g. Applying for a $60 session but it changed to $30 after a duration change.

Askable's Study Duration options have been well thought out & built for UX Experts and Recruitment Specialists. You can safely trust the product's suggestions and options when creating your Study!


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