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Can I customise my Task or Session duration?

Depending on your selected Research Type, you will get the below duration options:


Video Calls & In Person Studies


Online Tasks & Surveys



What if I want to set a Shorter or Longer duration?

Any duration that is not an option in the Askable Platform, please Contact Support via the Live Chat to discuss.

We do not recommend going lower or longer as this impacts a number of factors. This includes:

Participant being disengaged after a long period of time in a session/task

Participants being rushed to finish a session/complete a task - causing lower quality
Participants deterred from an extremely long session e.g. 4-5 hours

Billing dramas - you will need to spend more credits for a longer session

Incentive changes - Changes mid study will cause confusion for participants already expecting a certain incentive amount. E.g. Applying for a $60 session but it changed to $30 after a duration change.

Askable's Study Duration options have been well thought out & built for UX Experts and Recruitment Specialists. You can safely trust the product's suggestions and options when creating your Study!



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