All Collections
Creating Studies
General
Learning more about credits
Learning more about credits

What is a credit? How does it work?

Updated over a week ago

So, why credits?

Credits bundle the recruitment fee and incentive so that you don’t need to worry about how much incentive you need to offer.

It also means you can use your credits across all of your bookings and in many different ways such as;

  • In person

  • Remote

  • Online Survey

  • General/Professional participants

If you're not sure about what you’re after, get in touch with us at contact@askable.com and we'll let you know!

What affects pricing when it comes to credits?

Below is a full list of everything that would adjust the pricing of a booking up or down.

  • Length of session (5mins, 30 mins, 60 mins etc.)

  • Type of session (Remote, Survey, Online task etc.)

  • Askable Panel or Your own list

  • Standard or Premium Incentives

  • # of participants

  • Using Askable Sessions

Do I have to buy bulk credits?...No!

You can pay-as-you-go with credits, especially if you're trying us out for the first time. Simply create a booking and at the end it will say how much it costs and for reference, how many credits that equals.

But buying bulk credits is great as it allows you and your team easy access to participants whenever you’d like to recruit. This means only 1 approval process that’s needed allowing for multiple bookings to take place so that your recruitment is never held up.

Also, by buying in bulk, this gives you access to DISCOUNTS! And really, who doesn't like discounts?

For more info about pricing please click here

Do Credits expire?

Yes they do. Whenever you purchase bulk credits, they have a 12 month expiry from your last bulk credit purchase. So if you bought 5,000, used 4,000, as long as you buy some more bulk credits within 12 months, the remaining 1,000 gets renewed for 12 months again 👍


Did this answer your question?