Askable

Finding your meeting link &amp; contacting the researcher

When you're scheduled for a session, here's exactly where to find your details and how to reach the researcher.

Log in at <a href="https://askable.com" rel="nofollow noopener noreferrer" target="_blank">askable.com</a>.

Look for messages from the researcher — these usually include your meeting link or instructions.

- Log in at <a href="https://askable.com" rel="nofollow noopener noreferrer" target="_blank">askable.com</a>.
- Go to Inbox → Messages.
- Look for messages from the researcher — these usually include your meeting link or instructions.

Open the relevant opportunity from your account.

Use the Message researcher button to contact them directly.

If the call is on Askable, the link is available via Join Call.

- Open the relevant opportunity from your account.
- Use the Message researcher button to contact them directly.
- If the call is on Askable, the link is available via Join Call.

Check the email registered to your Askable account.

For Askable-hosted calls, the link is usually emailed 15 minutes before the session.

- Check the email registered to your Askable account.
- For Askable-hosted calls, the link is usually emailed 15 minutes before the session.

💡 Sessions on third-party tools (Teams, Zoom, Meet) come via Messages or email from the researcher.

Refresh your Inbox — messages don't always load instantly; refresh or check back shortly.

Message the researcher via the Message researcher button on the opportunity page.

Contact Askable support via Help &amp; support if it's still unresolved or close to start time.

1. Refresh your Inbox — messages don't always load instantly; refresh or check back shortly.
2. Message the researcher via the Message researcher button on the opportunity page.
3. Contact Askable support via Help &amp; support if it's still unresolved or close to start time.

Need to reschedule or the researcher didn't show?

See <a href="https://help.askable.com/en/articles/8965458-how-do-i-cancel-my-session">How do I cancel/reschedule my session?</a> and <a href="https://help.askable.com/en/articles/8893251-askable-sessions-troubleshooting-participants">Askable Sessions Troubleshooting</a>.

How can I locate my meeting link and contact the researcher for my Askable session?

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How can I locate my meeting link and contact the researcher for my Askable session?

Finding your meeting link & contacting the researcher

Where to find your session link

1. Askable Inbox

2. Opportunity page

3. Email

Can't find it?

Need to reschedule or the researcher didn't show?