How can I locate my meeting link and contact the researcher for my Askable session?
When you are scheduled for a session through Askable, it's crucial to know where to find your session details and how to reach out to the researcher for any clarification. Below are the steps to locate your meeting link and contact the researcher efficiently.
Finding Your Session Details and Zoom Meeting Link
There are multiple ways to access your session details on Askable. Follow these methods to locate the required information:
1. Askable Account Inbox
Log in to your Askable account at askable.com.
Go to the Inbox section and then click Messages.
Look for messages from the researcher related to your session. These messages typically include your meeting link or instructions for the session.
2. Opportunity Page
Navigate to the relevant opportunity from your Askable account.
Open the opportunity details to find a Message researcher button. Use this to directly contact the researcher if needed.
If the call is taking place within the Askable platform, the meeting link should be directly available by selecting "Join call"
3. Email Notifications
Check your registered email address for a message from Askable.
If the call is taking place within the Askable platform, the meeting link is usually sent to your email 15 minutes before the scheduled session time.
What to Do If You Can't Find the Information
If you are unable to locate the details through the methods mentioned above, here are some troubleshooting steps:
Refresh Your Inbox - Sometimes messages may not load instantly. Refresh the page or check back after some time.
Contact the Researcher - If you still cannot find the necessary details, use the Message researcher button on the opportunity page to seek assistance from the researcher directly.
Reach Out to Askable Support - For unresolved issues, contacting Askable support can help retrieve the session information or resolve technical issues.
By following these steps, you can ensure you have the necessary information to join your session successfully and communicate effectively with the researcher.