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Rescheduling a participant

How to reschedule or cancel a participant

Updated over 6 months ago

Via Calendar

You can easily reschedule a participant by heading into the Calendar Tab within your Study and simply DRAG their slot to a new time.
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Participants will be notified the session has rescheduled but it's good to double check if they can still make the new time.

Their Statuses will remain unchanged


Via Participant List

You can click on the Drop Down button next to the Participants Names and simply select "Reschedule"

From there, you get a right panel for you to select which times you'd like to re-invite them to.

Remember

Any changes mid-Study can naturally cause confusion or inconvenience.
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We recommend if you are making any changes to your Study to always over-communicate with participants so everyone is crystal clear on when to attend! โฐ

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