Participant list exports are provided on request through live chat rather than self-serve. To get yours:
Message us on live chat.
Include your study title.
Tell us why you need the export.
Our team reviews the request and provides the file if appropriate.
Two limits to be aware of:
Exports only include participants marked as complete in your study.
Exports are only available after the study has concluded.
Why exports go through support
This protects participants' confidential and sensitive data, keeps handling in line with our privacy policies, and lets us document every export in case of a data incident.
Work with your data inside Askable instead
For most jobs you don't need an export. The participant table lets you view, filter and analyse participant information directly in the platform, much like filtering a spreadsheet, and you can save filter combinations as segments. See How to use segments.