After completing an Opportunity or Session on Askable, you should expect your payment sent to your chosen Reward Method in your Askable account.
⏳ Delivery Time
We try and pay your incentive as soon as possible but we would like to advise that these payments typically process within 5 business days.
If it is beyond 5 business days, feel free to contact us in the Live Chat providing your email address and the study title/link so we can further investigate.
You are given 2 options:
💵 PayPal
Important: Please enter the email address you use with your PayPal account, even if it's different to the one you use to log in to Askable. Your PayPal account doesn't need to be verified to receive payments, however some studies require a verified PayPal account to participate.
If you have not received your payment, please double check that your email in entered correctly.
Any payments made to the incorrect PayPal email is not recoverable. Payments made after the PayPal email has been updated accurately will be sent smoothly!
💳 Gift Cards
Normally you will receive an email containing your Gift Card after your Askable Opportunity.
OR, you can redeem your gift card from your Askable account. All you have to do is head to your profile, then click on 'Rewards' -> 'Rewards history'. You will see the option to view your gift card there.
Your Gift Cards collected from Askable cannot be accumulated and combined into one lump sum. But if you have a Gift Card with a larger amount, you can choose to split that up and spend that at multiple retailers.
Your Askable Gift Card allows you to choose from various retailers available in your country.
You can view Gift Cards available in...
Australia
New Zealand
United Kingdom
United States
Europe