Once your online task or survey study is live, participants are invited, complete the task in their own time, and are paid after a checking window. Here's the lifecycle and what you need to do at each point.

Depending on your Participant selection setting, you either invite the applicants you've hand-picked or the system invites eligible applicants automatically. See Automated vs hand picking.

Invited participants can start any time, first come first served. Once a participant begins, they have 120 minutes to finish, which keeps the task to one focused sitting. The timer is separate from your study's overall duration or due date. See Why is there a 120 minute time limit?

When participants finish, they return to Askable and mark themselves complete. You then have 24 business hours to check their submissions, cross-referencing between Askable and your testing tool. This is why your task should ask for the participant's full name. After the window passes, participants are paid and their status updates to Completed.

Quota increases are handled by our team. Message us on live chat with your study title and how many extra responses you need. See How do I change my study quota?

If a participant abandoned the task, skimmed through, gave poor or contradictory answers, or provided false information, you can report them and recruit a replacement:

Report before the checking window ends, and only for genuine quality issues. See Reporting issues for what happens next.