Askable

The best place to start is our Help Centre at <a href="https://help.askable.com" rel="nofollow noopener noreferrer" target="_blank">help.askable.com</a> — there's a wealth of articles across every stage of a research opportunity, and most of the time your answer is there.

Need more help? Our friendly Support team is here. 😊☀️

The live-chat bubble appears in three places:

<a href="http://askable.com" rel="nofollow noopener noreferrer" target="_blank">askable.com</a> or <a href="https://help.askable.com" rel="nofollow noopener noreferrer" target="_blank">help.askable.com</a> → bottom-right corner → live-chat bubble.

- <a href="http://askable.com" rel="nofollow noopener noreferrer" target="_blank">askable.com</a> or <a href="https://help.askable.com" rel="nofollow noopener noreferrer" target="_blank">help.askable.com</a> → bottom-right corner → live-chat bubble.

Participant app → Profile tab → Support section → Contact support.

- Participant app → Profile tab → Support section → Contact support.

Client app → bottom-left corner → Help &amp; Support → Contact support.

- Client app → bottom-left corner → Help &amp; Support → Contact support.

Having trouble accessing live chat? Email us at <a href="mailto:support@askable.com" rel="nofollow noopener noreferrer" target="_blank">support@askable.com</a>.

💡 To help us help you fast, include your study name/title, your email, and (for payments) the date and amount.

Quick answers to the most common questions

<a href="https://help.askable.com/en/articles/6491133-where-can-i-find-my-payment">Where can I find my payment?</a> · <a href="https://help.askable.com/en/articles/10510708-how-do-i-verify-my-paypal-account">Verify/change PayPal</a> · <a href="https://help.askable.com/en/articles/13522071-how-can-i-confirm-my-study-completion-and-track-reward-processing-in-my-askable-account">Track completion &amp; reward status</a>

- <a href="https://help.askable.com/en/articles/6491133-where-can-i-find-my-payment">Where can I find my payment?</a> · <a href="https://help.askable.com/en/articles/10510708-how-do-i-verify-my-paypal-account">Verify/change PayPal</a> · <a href="https://help.askable.com/en/articles/13522071-how-can-i-confirm-my-study-completion-and-track-reward-processing-in-my-askable-account">Track completion &amp; reward status</a>

<a href="https://help.askable.com/en/articles/6919986-types-of-research-opportunities-i-can-take-part-in-as-a-participant">Types of opportunities</a> · <a href="https://help.askable.com/en/articles/8965380-the-task-survey-won-t-load">Task/AI interview won't load</a>

- <a href="https://help.askable.com/en/articles/6919986-types-of-research-opportunities-i-can-take-part-in-as-a-participant">Types of opportunities</a> · <a href="https://help.askable.com/en/articles/8965380-the-task-survey-won-t-load">Task/AI interview won't load</a>

<a href="https://help.askable.com/en/articles/8965439-i-am-on-the-waitlist-what-does-this-mean">Accepted but it says full / waitlist</a> · <a href="https://help.askable.com/en/articles/8915118-why-am-i-ineligible-for-opportunities">Why am I ineligible?</a> · <a href="https://help.askable.com/en/articles/8965458-how-do-i-cancel-my-session">Cancel/reschedule</a>

- <a href="https://help.askable.com/en/articles/8965439-i-am-on-the-waitlist-what-does-this-mean">Accepted but it says full / waitlist</a> · <a href="https://help.askable.com/en/articles/8915118-why-am-i-ineligible-for-opportunities">Why am I ineligible?</a> · <a href="https://help.askable.com/en/articles/8965458-how-do-i-cancel-my-session">Cancel/reschedule</a>

<a href="https://help.askable.com/en/articles/13556875-how-can-i-locate-my-meeting-link-and-contact-the-researcher-for-my-askable-session">Find my link / contact researcher</a> · <a href="https://help.askable.com/en/articles/8893251-askable-sessions-troubleshooting-participants">Camera/mic &amp; session troubleshooting</a>

- <a href="https://help.askable.com/en/articles/13556875-how-can-i-locate-my-meeting-link-and-contact-the-researcher-for-my-askable-session">Find my link / contact researcher</a> · <a href="https://help.askable.com/en/articles/8893251-askable-sessions-troubleshooting-participants">Camera/mic &amp; session troubleshooting</a>

<a href="https://help.askable.com/en/articles/9011919-i-m-trying-to-log-in-but-it-says-my-number-is-already-in-use">"Number already in use" / can't log in</a> · <a href="https://help.askable.com/en/articles/8893247-how-do-i-delete-my-askable-account">Delete account / stop notifications</a>

- <a href="https://help.askable.com/en/articles/9011919-i-m-trying-to-log-in-but-it-says-my-number-is-already-in-use">"Number already in use" / can't log in</a> · <a href="https://help.askable.com/en/articles/8893247-how-do-i-delete-my-askable-account">Delete account / stop notifications</a>

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